[vc_row][vc_column width=”1/2″][vc_row_inner][vc_column_inner][vc_text_separator title=”PROCEDURES”][vc_empty_space height=”20px”][content_box title=”Level I – Quality Policy”]SML-001 Employee Handbook
SML-002 Quality Policy Manual[/content_box][vc_empty_space height=”20px”][content_box title=”Level II – Quality Process Procedures (SOP’S)”]SML-200 Requirements for Process Procedures
SML-201 Document & Record Control
SML-202 Test Equipment Repair & Calibration
SML-203 Incoming Inspection
SML-204 Calibration System
SML-205 Improvement Preventive Action
SML-206 Control of Monitoring & Measuring Devices
SML-207 Temperature & Relative Humidity
SML-208 Control of Nonconforming Work
SML-209 Improvement Corrective Action
SML-210 Handling, Storage, Packaging & Delivery
SML-211 Internal Quality Audits
SML-212 Personnel Training
SML-213 Estimation of Uncertainty of Measurement
SML-214 Review of Request for Tender
SML-215 Purchasing Service and Supplies
SML-216 Customer Complaint and Resolution[/content_box][vc_empty_space height=”20px”][content_box title=”Level III – Quality Work Instructions”]SML-301 Packaging for UPS Shipments
SML-302 Handling of ESD Sensitive Assemblies
SML-303 Control of Shelf Life Items
SML-306 Employee Reimbursement
SML-307 Return Material Authorization Process
SML-308 Good Housekeeping for the lab
SML-309 Due Diligence Intermediate Checks on SRMs/CRMs[/content_box][vc_empty_space height=”60px”][vc_text_separator title=”RECORDS”][/vc_column_inner][/vc_row_inner][content_box title=”Master Lists: ISO 9001:2015 System”]SML-148 Master List – Forms
SML-149 Master List – Records
SML-150 Master List – Documents[/content_box][vc_empty_space height=”20px”][content_box title=”Master Lists: ISO/IEC 17025:2017 System”]SML-164 Master List – Equipment[/content_box][vc_empty_space height=”60px”][vc_text_separator title=”EMPLOYEE TRAINING ISO”][vc_text_separator title=”EMPLOYEE TRAINING ISO”][content_box title=”ISO 9001:2015 System”]
SML-138 Keith Lam
SML-138 James Bradley
[/content_box][vc_empty_space height=”60px”][vc_text_separator title=”APPROVED SUPPLIERS”][content_box title=”ISO 9001:2015 and 17025 System (Customers)”]SML-132 Approved Suppliers List[/content_box][vc_empty_space height=”20px”][vc_empty_space height=”60px”][vc_text_separator title=”ADMINISTRATIVE”][content_box title=”Job Descriptions”]SML-408 Customer Service Representative
SML-402 Shipping/Receiving Clerk
SML-410 Repair/Calibration Technician
SML-404 Technical Services Supervisor
SML-405 Quality Assurance Coordinator
SML-409 Operations Manager
SML-406 Inside Sales[/content_box][vc_empty_space height=”20px”][/vc_column][vc_column width=”1/2″][vc_row_inner][vc_column_inner][vc_text_separator title=”FORMS”][content_box title=”Forms”]SML-100 QA Manual Revision Log
SML-104 Hold Do Not Service Tag
SML-105 Equipment Status Tag
SML-106 Certificate of Calibration – Short
SML-106 Certificate of Calibration – Long
SML-107 Calibration Label (Sticker)
SML-108 Service Report Form (System)
SML-109 Service Label (Sticker)
SML-110 Internal Quality Audit Form
SML-111 Corrective Action Request Form
SML-112 Employee Training Record Form
SML-113 New Employee Orientation Form
SML-115 Warranty Action Form
SML-117 Purchase Requisition Form
SML-118 Void (Sticker)
SML-119 Limited Calibration (Sticker)
SML-120 Not For Test Data (Sticker)
SML-121 Sales-Repair-Calibration (Sticker)
SML-123 Service Request
SML-124 Expense Report
SML-125 Telephone Contact Report
SML-126 Sales Meeting Report
SML-127 Corrective Action Status Log
SML-129 Document Change Control Sheet
SML-130 Request For Quote Form
SML-131 Internal Audit Check List
SML-132 Approved Vendor List
SML-133 Supplier Survey Form
SML-134 RMA Log
SML-135 RMA Authorization Form
SML-136 Time off/ Vacation Request
SML-137 Field Service Request form
SML-138 Employee Training Status Matrix
SML-139 QC Inspection ReportSML-140Obsolete
SML-141 Employee Non Compete Agreement
SML-142 Supplier Review & Approval Form
SML-143 Management Review Meeting Minutes
SML-144 Line Card – Service
SML-145 Line Card – Sales
SML-146 Check-off sheet – Housekeeping G
SML-147 Check-off sheet – Housekeeping J
SML-151 Tested Label (Sticker)
SML-152 Complaint and Resolution Record
SML-153 Ethics and Confidentiality Agreement
SML-154 Order Form (Shipping Supplies)
SML-155 Customer Complaint Status Log
SML-156 Non-Conforming Work Status Log
SML-157 Non-Conforming Work Record Form
SML-158 Preventive Action Status Log
SML-159 Preventive Action Record Form
SML-160 Organizational Chart
SML-161 Fume-Hood-Approved-for-Carcinogens
SML-162 Fume-Hood-Not-Approved-for-Carcinogens
SML-163 Risk Register
SML-167 Uncertainty Spreadsheet
SML-168 Due Diligence Check sheet
SML-169 Calibration Verification Checklist
SML-170 Customer Satisfaction Survey
SML-171 Non-Conformance Report[/content_box][vc_empty_space height=”20px”][content_box title=”ISO/IEC 17025:2017 Misc.”]Calibration Laboratory CL-146-Cert-2024 (Expires December 2025)[/content_box][vc_empty_space height=”60px”][vc_text_separator title=”MANAGEMENT YEARLY REVIEWS”][content_box title=”Management Review”]SML-143 Management Review 2010
SML-143 Management Review 2011
SML-143 Management Review 2012
SML-143 Management Review 2013
SML-143 Management Review 2014
SML-143 Management Review 2015
SML-143 Management Review 2016
SML-143 Management Review 2017
SML-143 Management Review 2018
SML-143 Management Review 2019
SML-143 Management Review 2020
SML-143 Management Review 2021
SML-143 Management Review 2022
SML-143 Management Review 2023[/content_box][vc_empty_space height=”20px”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]